Your privacy is important to us. This statement explains the information which the Home Depot® On Demand™ website (the “Website”) collects and how we use it. This summary only applies to the Website and the Home Depot On Demand program (the “Program”). If you are interacting with Home Depot in other ways or wish to exercise your privacy rights please see our Privacy and Security Statement and our Notice at Collection for California residents, which can be found here. To exercise your privacy rights, please visit: Do Not Sell My Personal Information or Exercise My Privacy Rights.
We have compiled information about the number of California privacy rights requests we received in the previous calendar year and how we responded to them. Please view the California Privacy Rights & Report page to see the report.
Information we May Collect
Identifiers
What Information Does This Include?
Identifiers, such as first and last name, email address, phone number, mailing address, username, online identifier, device identifier, IP address, and other similar identifiers.
Where Do We Collect It From?
- Directly from you (or the devices you use) when you use the Website and participate in the Program.
Why Do We Collect and Disclose It?
- To manage the Program and our relationship.
- To potentially link you with independent, third-party companies who may employ you in connection with short-term contract assignments with Home Depot.
- Personalizing digital content.
- Communicating with you.
- Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
- Service providers that process information on our behalf, such as software companies that host Program websites, providers of digital analytics services, and fraud prevention.
- At your direction, we may share limited personal information when we refer you to an independent, third-party company that reviews, interviews, evaluates, and hires contractors for short-term assignments with Home Depot.
- Any successor to all or part of our business.
- Advisors and consultants.
- Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
- Our affiliates and subsidiaries.
Professional Information
What Information Does This Include?
Professional Information, including but not limited to, employment history information, education information (including degrees and certifications), professional skills, resume information, and job preferences.
Where Do We Collect It From?
- Directly from you (or the devices you use) when you use the Website and participate in the Program.
Why Do We Collect and Disclose It?
- To manage the Program and our relationship.
- To potentially link you with independent, third-party companies who may employ you in connection with short-term contract assignments with Home Depot.
- Personalizing digital content.
- Communicating with you.
- Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
- Service providers that process information on our behalf, such as software companies that host Program websites, providers of digital analytics services, and fraud prevention.
- Any successor to all or part of our business.
- Advisors and consultants.
- Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
- Our affiliates and subsidiaries.
Website Activity
What Information Does This Include?
Website activity, including but not limited to, incoming and outgoing electronic communications, selection and function history, search history, interactions with applications, login credentials, electronic records and files, IP addresses and other information associated with Website use. Session replay software may be used to record and replay your interaction.
Where Do We Collect It From?
- Directly from you (or the devices you use) when you use the Website.
Why Do We Collect and Disclose It?
- To manage the Program and our relationship.
- Personalizing digital content.
- Communicating with you.
- To operate and improve our business.
- Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
- Service providers that process information on our behalf, such as software companies that host Program websites, providers of digital analytics services, and fraud prevention.
- Any successor to all or part of our business.
- Advisors and consultants.
- Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
- Our affiliates and subsidiaries.
Sensitive Personal Information
What Information Does This Include?
Information that may be considered sensitive personal information – login credentials used to access accounts.
Where Do We Collect It From?
- Directly from you (or the devices you use) when you use the Website.
Why Do We Collect and Disclose It?
- To manage the Program and our relationship.
- Personalizing digital content.
- Communicating with you.
- To operate and improve our business.
- Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
- Service providers that process information on our behalf, such as software companies that host Program websites, providers of digital analytics services, and fraud prevention.
- Any successor to all or part of our business.
- Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
- Our affiliates and subsidiaries.
RETENTION FOR SENSITIVE INFORMATION
Account Login Credentials: The Website may require you to create an account to interact with us and use the Website services. We retain the personal information we collect for as long as reasonably necessary to achieve the purposes disclosed above (unless a shorter retention period is required by law). We may retain personal information after your contractor relationship ends; the length of retention may vary depending upon factors such as:
- The existence of an ongoing relationship between you and us;
- Recordkeeping or legal compliance requirements;
- The need to resolve inquiries or complaints; and
- Protecting the rights or safety of you, us, or others.
HOW TO CONTACT US
If you have additional questions about your privacy rights you can call us at 1-800-394-1326 or you can write to us at:
The Home Depot
Attention: Privacy Official Customer Care
2455 Paces Ferry Road SE
Atlanta, GA 30339-4024